Clients you may wish to loose!

Most of the clients are good, some are great but few can be your headache. Look at some of these web project clients with whom jobs might not work well.

  1. When the client takes 6 months to respond to the proposal, but doesn’t extend his project delivery date.
  2. When you have traveled for the meeting with client at your own expense and he tells you that he does not have a budget for this project but is open to future projects.
  3. When the client can’t clear a single desired user goal, he is also not clear about a business strategy, an online strategy, a reason for the website’s existence, or a goal or metric for improving the website but he has designed detailed drawings of his own idea.
  4. Client desires the best website and when you tell him what the best costs, he asks if you can scale back. You prepare a scaled back proposal, but, without revealing his own budget, the client asks if you can scale it down more. After putting hours into the negotiation, client asks for just the home page design in Photoshop.
  5. While back-end coding is finishing, client rethinks the website architecture.
  6. As the first meeting is about to wrap, the person at the end of the table, who has been silent since the beginning of meeting, suddenly opens his mouth.
  7. When the client cleverly tells you he knows his existing website ‘sucks’ and accepts quite freely that he doesn’t know what to do about it. He asks how you would resolve such a problem and when you begin to speak, he starts reading messages on his mobile phone.
  8. At beginning of the first meeting, client informs you that someone has just bought his company.
  9. Client begins first meeting by making a big show of telling you that you are the expert. He says that you are in charge and he will depend upon you because you understand the web and he does not.
  10. Client introduces you to all his employees, shows you the factory area and behind closed doors, tells you that if you do a bad job with this website, he will be going to have to let these people go.
  11. When the client sends a 50 page detailed request for proposal, including management approved flow diagrams created in MS-PowerPoint Slides.
  12. When the client announces that he is a ‘vision guy’ and will not be involved in small matters in designing the website. He also tells you that the contact person, his colleagues and employees will be fully empowered to approve each deliverable.
  13. After the beta release, the previously uninvolved ‘vision guy’ sends PowerPoint slides of his idea of how the website layout should look like. These diagrams have nothing to do with the requirement analysis and usability study you conducted, nor with the approved wire-frames, nor with the approved final design layouts, nor with the approved HTML pages that you are now incorporating into the CMS.
  14. When the client tells you he has done a usability study with his wife for the website.
  15. Your preferred client, for whom you have done some good work in the past, gets a new Boss.
  16. When the client demands Web 2.0 feature but can not express his business strategy or target users.
  17. Just before the website delivery, the company fires your client and his envious junior gets the delivery. The website never launches. Six months later, a new person in your old client’s job emails you to invite you to redesign the website.

3 Must Do Things When Revamping or Shifting Website

If we are moving/revamping our website for any reason like new look & feel, changing hosts, technology updation, seeking branding benefits, to make our URL more memorable etc. then there are some things that we should definitely do to make our change go more smoothly for our self and for our regular readers.

The top 3 things are:

Implement Universal 301 Redirects
It’s a way to configure your website or web server, in order to indicate that some of your pages have been moved, permanently, to another location. We should not just redirect all of our old pages to our new index/home page at the time of creating 301 redirects. That will turn our readers off and we’ll lose some business as our visitors won’t go searching for the corresponding page they found in the search engine. Rather, we should do a 301 redirect on each page to the corresponding page on the new domain. If we have created new pages in our website, those don’t need redirects. If we are deleting old pages and not using them on your new domain then we should redirect those pages to a page on our new domain that has similar information.

Create Custom 404 Page
When someone enters a URL or follows a link to a page that does not exist they will get a custom 404 error page. So, if we are deleting pages from the old domain or website and not using them on the new website then we should make sure to create a custom 404 page for those pages. On 404 pages, we should place a link to our home page and offer some suggestions on pages that our visitors might want to look at which have similar information to the one they were looking for. Make it easy for the site visitors to find the information they want. We might even put a site search feature on our 404 page if we have a large enough site that visitors can get lost easily.

Contact Your Top Referrers
We should also send an e-mail to our top referrers to let them know that we have changed domain names or file names in website. We should do this because those referrers can change their links to our new link addresses.